Residence Inn Cedar Rapids

People live here, it’s not a hotel. Place was disgusting, chewed up furniture from pets, mold, sticky countertops, white substances on the chairs, food still on floors.

I enjoyed having HBO Go available and the room was very clean.

I was extremely happy with my room, I booked a room for my daughter and her friends for her birthday sleepover. They all had such a blast they didn't want to leave. Many choices when it came to breakfast time and all the girls loved swimming in the pool! Would definitely come back or recommend!

I had a problem with a loud buzzing sound that kept me from getting to sleep easily. I explained to the service desk but they could not reimburse or give me a discount because I went through hotels.com instead of direct with the hotel. They took my name and number for the manager to contact me, but they never did. I filled out their survey and I still haven't been contacted. I have no complaints against the hotel the several times I have stayed, but I'm not happy I haven't been contacted to resolve this one instance of a terrible night stay.

Very comfortable room that fully met our expectations. Great breakfast. Friendly staff.

the people working there are nice. its a nice place easy to get to.

This hotel is an older hotel, so you can see the wear and tear. We were given a handicapped room which we did not request. The rooms seemed smaller than your standard Residence Inn suite. We had to move furniture in order to pull out the sofa bed. There were 2 TV’s and one of the remotes did not belong to either TV. Housekeeping never came, and we returned to our room after a long day to find all of our dirty towels and overflowing trash still there (including dirty diapers) and no new towels or clean up. I sometimes feel that hotels are not as courteous to people who book on 3rd party online sites. It just seemed like the staff didn’t care. I’m addition my child left with pink eye.

Very nice and comfy stay! Hotel was clean. Room was great! Bed was very comfortable. Loved having the ability to cook our own food. Hot tub was nice. Breakfast was great - variety of options including hot food. The staff were always friendly and helpful. The only downside to our stay was barking dogs in a neighboring room. Thankfully, they were quiet when their owners were in the room though.

Hot tub was out of service. They charged $20 incidental amount without telling me it was going to be that much. For a 3 star hotel seemed excessive. Room was nice enough. Bed was hard as a rock couch not comfortable. I really don’t recommend this hotel. There are others with much more comfortable beds