Ramada Resort by Wyndham Port Douglas

Great weather great company great location

On arrival the staff were easy going and pleasant. The room was a little old, but everything was fully functioning and clean. We had a full sized fridge freezer in our room which was unused but a nice addition. The room and bathroom was quite large too. The best thing about the hotel is the pool in the middle of the hotel blocks which has been made to look like a tropical lagoon. The pool bar was fun and the conjoining restaurant fine for day to day use. They advertise they have access to the nearby beach, but it’s about a ten minute walk through a quiet suburban neighbourhood, which was a surprise and we did feel a little ridiculous walking through it in our swimwear. The beach itself which the hotel references isn’t the nicest around either, as you’re spoiled for choice around there. It has a laundry room which was useful for travellers on the road and the trip was pretty cheap overall.

This is a lovely hotel with beautiful premises. Breakfast was good. There is no wifi in the room only in the lobby and the bar, which is a shame. Rooms are spacious and clean. Nice decoration throughout the hotel. Only downside was the room was so damp, we slept in wet sheets. Nothing dried in the room. Towels were constantly wet. But overall I would recommend this hotel.

It is impossible not to relax at the Wyndham Ramada. The tropical atmosphere and pool area, with swim up bar, are so inviting. Jess and Devin are friendly and make hanging out at the bar and restaurant area so nice.

The workers painted the pole outside the massage shop in the garden, no warning sign at all. The dirty paint mark on my husband's shirt while we were taking a photo there. At the end, the shirt couldn't clean up and removed the dirty paint mark. We were not realised that it would happened in the Resort hotel. We reported to management, they provided the satisfactory resolution.

This hotel was a complete mixed bag. There are a few things to note. Firstly: all of the reviews about the upselling / pushiness of the person at the concierge desk - whom you HAD to speak to in order to “complete part two of your check in” - are true. We had a very long journey up to Port Douglas and just wanted to get to our room. No chance. Luckily, we were well aware that we would be passed to the concierge desk upon checking in and gave short answers, making it clear we were not interested. If you do that, they’ll leave you alone. All we got after making it clear we had plans until departure was a warning to not swim at the beach owing to stingers. Secondly: parts of the resort are in a desperate need of renovation. Parts are very outdated, but we actually enjoyed the simplicity of our room. Thirdly: there is patchy WiFi available in the lobby and restaurant / pool area only. For a 4* hotel, it is not unreasonable to expect WiFi in our room - particularly as we needed to organise the next leg of our trip. Overall, good value for money (and the food at the restaurant is very tasty, but the portion sizes are very small) but there are nicer places in Port Douglas.

Main issue with this hotel is that they target people to try and sign you up to wyndham vacation programs and waste a lot of your time, while trying to scam you into their program. If you just use the hotel and it's facilities and stay away from the wyndham people then it's a pretty nice place to stay.