Grand Hotel Reykjavik

Excellent hotel.

The hotel was lovely and central. We did have cleaners daily however the floor appeared to not have been swept during our stay. We had dinner in the restaurant twice during our stay and food was really nice although a bit pricey as everywhere in Iceland. we used the hotel as a base to complete self drive tours.

Pleasing stay

Really clean and modern. Nice decor and comfy beds. Easy parking and not hard to get to. Nice view of Reykjavik. Like the hotel chain and would stay again!

This hotel was the last hotel of your trip, it was our base to go and venture in to Reykjavík. Our stay was ok. Nothing to write home about unlike some of the hotels we stayed in during our stay. We had to wait a little while to check in, but there was a nice touch of hot chocolate and complimentary cookies that made the wait a bit better. The lady at reception gave us our room card and gave us no explaination as to where breakfast was, what time and which way our room was. I booked a double room for me and my husband. When I got to the room we had been given to single beds.....I then went back to reception and was told that this room was an upgraded room as it was away from the lobby? I didn’t understand how giving me a room that I didn’t ask for was an upgrade....the room was okay. The bathroom was a little tired. It’s a shame the rooms don’t reflect the decor and plush surroundings of the reception and other restaurants. Gives you a false sense of how the rooms will be. Breakfast at this hotel was brilliant though. Check out- long queue just to check out! Annoying!

Nice hotel, very clean. Staff were rude and not very convenient. Cost us 22-25 krona to take a taxi to the shopping areas near harpa music center. Better places to stay near the harpa center and shopping area.

The hotel has potential but the staff are adversarial all the way. The details I booked on the site did not show up on their computers. No breakfast, no spa, no service. They charge you for every additional item they can imagine. The road outside is loud and you can hear people above and beside your room. The parking is free and underground which was good because you can't walk to town from this location. The management seems to not care too much about anything-including guests.

Hotel was lovely. Rooms were comfortable, spacious and clean with lots of storage space. Breakfast was perfect, hotel coffee bar area was nice and Bar food was ok. Staff were helpful and friendly. Would stay here again.

Nice hotel and very nice rooms

large modern hotel with great food. Slightly out of town but hotel is a recognized stop on the bus routes so no standing out in the cold. Immaculately clean, friendly staff.