Country Inn & Suites by Radisson, Madison, WI

The breakfast area needs some things taken care of. 2 sugar packets were laying on the floor by the coffee. They were still there 3 days later when we left. Floor needed to be cleaned. On the breakfast buffet find a different way to put out your silverware. All forks knives and spoons were put into one round container. Handles down. Who knows what was all touched by other people to get them out. With the plastic silverware they all had the handles up. Again one had to dig through all of them to find what you wanted. Should have a single container for each item some kind of covering would be best.

In general the room was clean. The bathtub was the problem. I don’t think it had been cleaned since the last customer. On top of that, the drain was totally clogged. It was gross and disgusting taking a shower in standing water. If someone had cleaned it, they would have realized that no water was draining. The Kleenex box was also empty. Another clue that the bathroom wasn’t cleaned. I don’t think we will ever stay here again.

No housekeeping

Our toilet was broken and didn’t flush without lifting the top and holding the mechanism. The remote control for the TV would only work if you walked over to the TV and held the remote at the sides of it. When we went down to the front desk to ask if it needed new batteries or something, the man at the desk was VERY unhelpful and basically told us there was nothing he could do about it. We stay in hotels a lot, and were not impressed with this one.

We stay there a lot. Very consistently good. We've never had a bad experience at this hotel. I highly recommend it.

Nice hotel with great staff. Breakfast was fine but nothing special.

While the location is well placed and the breakfast as expected, our room was seriously disappointing. The carpet has obvious stains covering large areas making me think someone had spilled their stomach contents there in a prior time. The bathroom tile grout was dark brown grey where people walked but pale off white where clean. Soft scrub with a brush people! It made me want to grab some and clean it myself. Plus the sink faucet water shot out so fast it splattered the sink and vanity and us, but then the handle’s tension drop and it automatically shut off. At night highway light streamed in our window because only sheer shades pulled all the way to close but the room darkened and noise buffering ones only came in a to flank the side of the window. So it was noisy with flashes of light every time a car drove past, and we slept with our heads turned and under the covers. Redemption was that the staff was friendly. But not professional as there pants sagged and underwear was visible. Disappointing stay.

When checking in - person at the front desk was very unfriendly ! Put us on 3rd floor that smelled of marijuana . Went down and told her and rolled her eyes - but gave us a new room that wasn’t very nice! Won’t go back ....

Our room had an annoying smell from either a cleaning product or air freshener spray that was fairly strong. There were a few spots on the carpet otherwise clean. Breakfast was good.