Fairfield Inn By Marriott Potomac Mills

There was (someone else's) hair in the bathroom and fingernail trimmings on the carpet. There was dust on the desks, indicating they were not properly wiped down. Also, there was signage in the lobby that masks were required due to Covid precautions but front desk staff were interacting with guests, including us, with their masks around their necks and other guests making inquiries at the desk were taking their masks down to talk to the front desk staff and the guests were not instructed to wear their masks properly. Overall, very disappointing experience!! We stay at Marriott hotels several times per year and typically have very good if not great experiences. Will definitely not return to this particular establishment.

Some of the tiling was cracked. Some not “finished” professionally. Sink cracked and attempted to be repaired but should have been replaced. Etc.

Nice! Service great and professional

My stay was great no complaints

The food was Not very good. The room was small and not much room in the vanity area along with hanging clothes. Toilet leaked. They were having a maintenance problem so they had to shut the water off for two hours.

The pool was fun. The lobby area was a nice place to eat dinner with some friends. The room was a nice size. I can’t give this a good review because two days later my back and shoulders are killing me from the plywood beds. I will. It stay here when I am back in the area next month because the beds are so low quality I should have slept on the floor.

This was my first time here and I must it was a very nice experience

Nice hotel in great location. Good free breakfast.

Front desk evening staff person was exceptionally helpful in locating my misplaced cell phone.

The guest relation officer who checked us in on Friday afternoon was so accommodating and professional. The room we occupied during our previous stays were that this most recent one but all of them are clean and organized. The free breakfast is great as well as the room supplies. With our plans in mind, we were so ready to stay in the pool before we check-out but unfortunately it did not happen. When our family went to the pool to swim at around 10:00 a.m., the pool was not ready yet. The chart showed the maintenance person checked it only the previous day, November 29th; which is supposed to be that morning of November 30th. The indoor pool is one of the best amenities that attracts the guests especially during cold seasons, but what would happen if the pool's water was cold, the pool's temperature is 62 degrees and it has not been cleaned or checked yet it should be open and ready for the guests at 8:00 a.m. Not only our family got disappointed because of this incident but also the others who came to the pool hoping they could also use it even just for 20 to 30 minutes. Other than this concern, Fairfield Inn is one of the most accommodating, clean and guest-friendly hotels in town. Thank you for being a part of our annual holiday treats.