We loved our stay at BW Cades Cove. Andre welcomed us warmly and with a delightful sense of humor, answering all of my questions. His colleague, later on (after 9 pm) offered to come to our room to investigate why we weren’t getting most of the cable channels listed. The room was clean, spacious, with a little table and chairs in the corner. Bed was comfortable and our dog enjoyed the room and the large field just in the other side of the parking lot. We were able to park next to our room. I took a call on the rocking chair outside my room and moved into the lobby at 9 pm when it got too buggy. Staff asked if I needed any assistance. We slept through breakfast, but, I was able to get some tea and a granola bar to go. So near the park! Great place! Great staff! Will return someday! Thanks!