Quality Inn & Suites Orlando Airport

The bed had a bloodstain on the comforter. and just looking at the way it was built and designed d was terrible. Drury, dingy. Just don't stay here if you have morals

On the day of check out, I gave the front desk workers two birthday cards to mail that had money enclosed. My mail was opened and the money was removed and the mail was retaped and mailed. The post office was able to verify that the mail had been opened and retaped when it was received by the post office worker. When I called Hotels.com to rectify the situation, I was told to call the hotel manager who proceeded to deny stealing my money but was able to tell me the exact amount of money stolen when I never mentioned the amount. I called Hotels.com back again and they refused to do anything to compensate me.

The man at the front desk arriving (Raul)? Was rude. I had to ask him to be nice. The place itself was grimy and dingy. I felt uncomfortable sitting on the couch. I made the best of it and in the morning the different man was fine. The shuttle man was great. Got to airport. Upon returning, I was told there would be no shuttle. I understand the problem with this terrible virus but I’m an older person, I had some difficulty getting transportation and when I did it cost $22.00. I paid extra( way too much for this hotel) for the shuttle. I expect a refund.

The one thing we love about this hotel is the 24 hour shuttle service. Hotel is dated but clean and friendly.

Given the wrong room number and had to come back to office when my card did not work. When I came back the second night the card just did not work again at all. Had to get it redone. Vending machines from 1980s do not accept cards and there is no close by store. Never again.

Clean but in need of repair and new beds. Good price.

The hotel was clean and the staff was nice as well

Not horrible, just out dated and old. You can tell the tub had been repainted because it was all chipping off. They gave 4 small square pillows in a king bed, thankfully it was just one person sleeping in the bed. Not bad if you’re looking for a cheap place to stay for the night. Get what you pay for

Booked a shuttle for 9am with the general manager Mafu Patel went up to get my luggage and came down at 9:02 and she states the shuttle left. Did not try to assist or tell the driver that we were coming just sat at the desk with no answer, worst manger with no idea how to do her job

If you are ok with mold in your room and unclean conditions then this is the place for you. It needs a professional cleaning service to come in and clean this place up. The ice machines are outside and so dirty we didn't want to use them or the dirty Ice bucket in our room. Everything in our room was worn and dirty with molded on the ceiling and in the washroom. Check-in service was good Breakfast was just ok. I don't know how this is rated a 7 out of 10. Should be a 5 at most!