Hôtel Mercure Strasbourg Centre

Nice standard of hotel in a very good location. Very close to many local attractions and just a couple of minutes stroll to the tram stop. Wifi was very patchy. Sometimes, i got a full signal, other times, none. This made working somewhat sporadic in the room. If you don't need to work, maybe not a problem. The room was listed as having air-conditioning and this didn't work. On departure, i reported to the reception desk, whereupon the lady advised me that "it isn't summer yet" I commented that it has been 24 degrees on the day i stayed and that the idea of having individual room air conditioning is that each room occupier can choose to have the temperature as they like it rather than to have the hotel manager decode if it is summer or not! She said "i know, but i'm sorry, that is how it is" So....any managers of this hotel or Mercure Group....this is how it is from my side. No further bookings with your group for me or any of my employees until i receive assurance that you will not advertise (and charge accordingly) for air-conditioning when you do not provide this facility. Everyone knows this is a cost cutting measure that is ripping off customers. If people are put off booking your hotel(s) as a consequence of my review than you may learn to start treating customers with respect. We all have choices!

Great location in the center of town. Very conveniently located near the Christmas markets.

Very nice, sleek hotel located near university. Underground parking available. Room was sml but very clean and comfortable. Great bar in sister hot next door. Was a little tricky to find however, and traffic was fierce.

Centrally located and very convenient as the tram stop was literally 2 mins away by foot! The hotel room is quite dated - and quite dark, and the facilities were quite basic.The staff were very helpful and friendly.

Everything was great, walking distance from the hotel to most must see places, the room and the breakfast was lovely.