Rio All-Suite Hotel & Casino

Well .. first of all this hoter is way overpriced.. Second of all the beds are saggy and hurt my back.. the lady at the front desk dosent hive discounts for anything even if the pool os shut down the gym id shut down ect

Terrible customer service! I tried to discuss issues with the front desk and management several times- they were horrible!!!

Room was very clean. Staff was very friendly and helpful.

Great service, and comfortable rooms.

Stay was ok. Only 1 paper cup with ice tray. Blackout curtains were off its track. Restaurants were overpriced for the quality.

The hotel is very run down. Rooms are not clean. It was a fine place to stay on a budget, but you get what you pay for.

My room wasn't ready i booked for 9 arrived on the 10th they knew my flight was arriving that morning because iys a time different. I had to wait for king size bed because tgey tried to get me a 2 queen beds, i had to tell them its my anniversary no i already paid for the day before. There was no house keeping working that early. I was not happy camper

The rooms are large, but very beat up and not the cleanest (from just cocking and tile being old). I thought it was very overprised.

I had an amazing time. The room was very clean, the view was excellent, and the beds were super soft. The only issue I had, was I ordered room service for breakfast. I guess they didn’t hear the computer when I ordered it, so they didn’t see my breakfast order. I called them, they apologized and they had my breakfast to me within 30 to 35 minutes.

It was really frustrating that the 8 check in kioas were available but we could not use. It asked for an attendant and of course the attendant was on lunch. They only had 2 people at the desk.