Sonesta ES Suites Sunnyvale

No so much

Room smelled like animal urine

Ebony, 4 gece aile seyahati, 26 Ağu 2021

Gerçek Hotels.com misafiri yorumu

Breakfast was out of supplies. Poor communication on breakfast.

1 gece aile seyahati, 17 Ağu 2021

Gerçek Hotels.com misafiri yorumu

Cleanliness and maintenance issues

While the room was well modeled and the beds were fine, there was a lot wrong with our stay. We show up to our room, and our door had a literal fist print embedded in it. First issue that hit us was cleanliness. Our room had dozens of little flies, I think coming out of the drains. There were a bunch of dead ones lying in the fridge. There were food splatters on the door to the bedroom and on the bottom of the mattress. This is during Covid, where I was expecting to have a well sanitized room. Second issue maintenance: There was a screw and a bottle cap left in the garbage disposal preventing it from running until I fished them out. The desk wobbled so badly it was barely standing, I had to screw the legs on tighter to be able to work there. The outlet plugs were almost falling out of the walls which made them difficult to reliably even plug into. I expected better.

Michael, 3 gece aile seyahati, 12 Ağu 2021

Gerçek Hotels.com misafiri yorumu

3 star review

I loved the Sonesta unfortunately they allow pets, 3 of the 4 of us are extremely allergic. I only wish they had a block of rooms that didn't allow pets. Our noses was running like crazy and we had an annoying clearing of my throat the entire time I was there (until I took a shower at our next stop 9 hours later). We checked in after 9pm with no problems, all took showers and my kids had the fold out bed, there were crumbs in the mattress of the fold out bed, they quickly remedied the situation (we just asked for a vacuum ) and upgraded us to a bigger room. Super clean, but there was an empty soda left on a desk in one of the rooms. Everything was spotless but a careless mistake. I think because they allow pets it must be in the carpet, because it was super clean. It's a bummer. If they update their policy on pets we will stay again. Everyone was super happy (minus the annoying running nose and cough). the property was really clean too. Unfortunately a big German Sheperd was barking and woke us up early. I would give it 3 starts

Amy, 1 gece aile seyahati, 11 Ağu 2021

Gerçek Hotels.com misafiri yorumu

Exceeded My Expectations

Stayed in their 2 bedroom suite and it was perfect!!! It actually exceeded my expectations all the way accesos the board. I’ll definitely be staying here again!

Christian, 1 gece aile seyahati, 31 Tem 2021

Gerçek Hotels.com misafiri yorumu

Great value

We were in town for a wedding. The suite was very spacious. It had 2 bedrooms, living room and kitchen. It was a great value. Exterior of the hotel was a little dated.

Richard, 1 gece aile seyahati, 31 Tem 2021

Gerçek Hotels.com misafiri yorumu

Tournament trip

We were there for a sports tournament and staff was great!!!! There are a lot of clients that are there for a longer period but we still felt taken care of even though we were just 2 nights…breakfast is take back to your room but it is still there… bbqs were good as was the pool…free parking always good!!!

Nancy, 2 gece aile seyahati, 23 Tem 2021

Gerçek Hotels.com misafiri yorumu

We enjoyed our stay. We would certainly rent again for our next trip.

Krystle, 2 gece aile seyahati, 20 Tem 2021

Gerçek Hotels.com misafiri yorumu

Overall good stay

Stayed here before. There could be a better supply of paper products. While the surfaces may have been clean, the floors underneath the tables & between the bed & tables were dirty as there were items left behind from previous guests. Nice staff. Felt safe.

Wendy, 10 gece aile seyahati, 16 Tem 2021

Gerçek Hotels.com misafiri yorumu

Overall it was very good it would of been excellent if the sleeper sofa did not have a big (pee?) stain😑/, the bed was not soft, loved the pillows, very clean kitchen, had dishes, silverware was not expecting it and even had dish soap☺️

Gloria, 2 gece aile seyahati, 14 Tem 2021

Gerçek Hotels.com misafiri yorumu