Hilton Phoenix Resort at the Peak

Not worth it

The property is old and needs repair, our first room was in a bldg that had a leak and they kept turning off the water from 10-3. The safe was locked needed security to come and open it. The shower faucet sent more water in the spicket then what came out of the head, and their were no treads in tub for my 87 year old mother very dangerous. Complained to desk they moved us. Again the safe didn't work needed repair. Not worth the money paid

Alaine, 5 gece aile seyahati, 13 Kas 2021

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Clean room and nice resort

My daughter and her friend and I stayed at the resort for our vacation and we had a great time! The room had a partial Mountain View from the patio, the room was nice and clean, checking in and out was easy, the pool areas were clean and staff was really nice! I’ll would go back for my next visit to Phoenix!

Starla, 3 gece iş seyahati, 13 Kas 2021

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The property itself is nice from the outside. The location offers some very nice views. The rooms are what I would describe as average. The pools are nice enough.

Michael, 2 gece seyahat, 5 Kas 2021

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Family stay

Carpets were wet upon arrival so made all of our socks dirty after walking around and never really 100% dried in the few days we were there and was always a little grimy. Pool area food was absolutely disgusting, we got our daughter a grilled cheese that must of been made 2 hours prior it was hard as a rock an inedible, same with the Uncrustable which is a packaged item so you'd think it wa safe but nope, hard and disgustingly inedible. Rest of pool area was fun, kids loved the waterslide. Lazy river was the laziest river I have ever see, SO slow.

Adam, 3 gece aile seyahati, 5 Kas 2021

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I was skeptical, as i read a lot of the reviews. Our room was nice, no issues, we stayed in 1126, which was labeled the Agave. We thought the pool area was great. I guess i can see where people are syaung green, but to me it waa the reflection off the pool base, the actual water was clear. Staff was extremely helpful and nice. There is a $35 a day resort fee , which we didnt even check in till almost 8p the first night, so i feel like that shouldn't have been charged for that day. But i am sure most places do the same, so. Overall a very positive experience. Food was great and hotel was nice.

Amanda, 4 gece aile seyahati, 4 Kas 2021

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Great Customer Service

The staff was friendly, helpful, very accommodating. This is our third visit and thoroughly enjoyed our stay even though a number of services were closed.

Jeana, 4 gece aile seyahati, 2 Kas 2021

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Friendliness

Front desk friendliness and knowledgable staff. Son had a good time.

Ruth, 2 gece aile seyahati, 28 Eki 2021

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Old worn down hotel not worth its price.

The hotel is old and worn down, so it is dirty, since there is no way to clean old walls, bathroom, etc. It is at motel 6 or so level, so very low. The only one good thing are pools and the recreational area, but generally not worth the price.

4 gece aile seyahati, 27 Eki 2021

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The hours for their pools restaurants and extra facilities where so short that you could not use them. The cleanliness of the pools where uncomfortable to enjoy.

Connie, 1 gece seyahat, 24 Eki 2021

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I have been staying at this hotel for close to 10 years and this is the first time I encountered ants inside my room. I had ordered a meal and left it on the counter and a couple of minutes later it was full of ants.

Maria, 3 gece aile seyahati, 23 Eki 2021

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