San Antonio Marriott Rivercenter

JD was an exceptional concierge! We had a wonderful stay! Thank you!

Great service and convenient location.

Beautiful views and even nicer rooms

Excellent

It was a nice hotel. My only complaint would be that the A/C unit started making a loud noise in the middle of the night. Woke up the kids and we had to turn it off. Then it got a little warm. But overall it was really nice.

Didn't get the room I reserved

It was awesome!!

Very nice hotel! Great trip, but Valet parking is super expensive. Also easy to get mixed up with Marriott Riverwalk across the street. I paid about $43 for 1 day for Valet. Yikes! On the other hand, they do appear to have very good self-parking as their parking garage is attached to the River City Mall, and it was easy to get in and out of the hotel and to check in and out. Even on Rodeo weekend.!

The level of stress we experienced made this stay disappointing and stressful. Our issues was with their valet and parking in general. They do not accommodate all large vehicles, they only have 8 parking spots (hello, this is Texas!). So you have to fend for yourself and self park which is typically not a hassle except for the fact that you have to stay on top of the time so you won't get towed and you have to worry about theft. Their valet people do not care! They told us to park at Denny's but not one person told us to be careful of the times if you park there because they will tow the vehicle between 8 & 9am (according to the parking machine attendant that happened to be there when we checked on our vehicle the first evening). That same machine took our 40 dollars the next morning and then decided to break down and no tkt was given. We asked the valet on different occasions throughout our stay if they had parking available, we were told "no" even though we saw available parking. They said they were holding the spot for someone that was "coming right back". At check out, the hotel clerk (Precious is her name) was extremely apologetic and said they should not have held parking spots and gave us a credit, but damage was done. Our weekend of relaxation and sleeping in turned into worry and having to wake up early to add more money or move our vehicle. Parking was one of our main concerns when searching for a hotel. They failed in accommodation and valet customer service.

The Hotel was really good. The Tributary bar made excellent drinks. I was happy that I bought the free parking option when booking the room. It was only ten extra dollars. Regular parking was 37 and up. Disappointed at check in that they didn’t have anymore king bed rooms available. My reservation was for a king bed room.