6/10 İyi
27 Mayıs 2025
At check in, the clerk was helpful in finding me a ground floor room. From there it went downhill. I was given a map with my room highlighted. It looked like my room was at the end of the building. I went inside and found the rooms were located on three floors. I became confused after I went up two flights of stairs and didn’t locate my room. By this time I was feeling ill and had to sit on the hallway floor.
Some helpful guests tried to help me. I called the front desk for help.
From that moment on things got better.
Robert came to my rescue with a luggage cart. He took my things to my room and soon came back with a wheelchair to deliver me to the correct place. My room was at the exact opposite of where I had been searching. With heavy luggage and a dog on leash, it was all more than I could handle.
I gave high marks for Service because of Robert’s kind help.
As I thought about the event, I was ill due to some food poisoning from a food cart I went to earlier in the day.
Jeanne
Jeanne, 1 gecelik seyahat
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