Hotel Riu Plaza The Gresham Dublin

Excellent location. Friendly staff clean room. Good price!

We visited Dublin for a concert. The first night was a bit noisy as we were next to the lift, however we we moved with an upgrade for the 2nd night which was much appreciated. The staff were very helpful & friendly & provided a vegetarian breakfast on request.

I arrived around noon and was informed that my room would only be available at 3pm. I went out for lunch and a walk, returned at 3pm and to my surprise my room was still not available. Reception staff informed that I would receive a call once the room was available. I sat at the hotel bar for two hours and nothing. At around 5:00pm I asked the restaurant manager, who was extremely professional and courteous, if the hotel was full because of a convention or event. He informed me that the hotel was not full, in fact many rooms were cancelled recently. He contacted the reception and within 2 minutes I had a room. Not sure why reception did not give me a room earlier, seems to me that they were not very forthcoming. Perhaps holding rooms for other clients?

When you walk in the door it seems very high class, but it was a ruse! Our room looked like it was from a cheap motel, though the bathroom was great. They gave us a choice on a high or low floor and view or secluded area. I thought it was strange but went with it. Go high with a view. We went secluded and heard banging and carrying on the whole time. GF had an ear infection and with the services menu they include a house doctor. There is no house doctor. They call a 24 hr. Doctor to come to the hotel. AND DIDN'T TELL US IT WAS CASH ONLY. On top of that they conveniently couldn't understand me requesting a doctor and had to send someone up. Funny, seeing as how I had no problem ordering room service twice. On the plus side, the main desk staff was pleasant, and the house keeper Irene was very efficient. She was even kind enough to leave toiletries at the door for us when we couldn't leave. Overall the experience was an okay one, but a tad overpriced for what we got. Was close to many sights which was a plus.

Very good hotel close to everything. Great breakfast