Comfort Inn & Suites Baltimore Inner Harbor

Pretty sketchy. Would not go back.

Pretty disappointing. No breakfast and no bar in hotel which was advertised. Most of hotel was dirty and run down...and the correct name wasn't even on the building! This made it very hard to find. No parking, so we just had to drive around and find a garage, which ended up costing an outrageous amount by the end of our stay. Luckily we did not spend any time there except to sleep.

Melanie, 2 gece aile seyahati, 9 Tem 2021

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looks are deceiving

My stay was a hot five minutes. The room was nothing like it was displayed on the internet, starting with the picture they use to lure you to their business. The building was totally different from the building I was at. Also the room or should I say suite was not as displayed. The kitchen area was falling apart, also the bedroom was not private. The bathroom is inside the bedroom and you have to come in the room in order to use it. The mirror was just leaning against the wall, looking like it would fall any minute. The sofa bed was also trash.

Cornelia, 1 gece aile seyahati, 8 Tem 2021

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Discomfort Inn

There were a several issues with our stay. I want to stay away from opinions and stick with the facts. There were questions about cleanliness of the hotel and friendliness of the staff, but I will stay away from any comment on that. Here are some issues we faced that I felt were significant enough to comment about: - There is no sign out front that says 'Comfort Inn.' There is that says Brookshire - The front desk clerk told us all reservations are canceled at 11:30pm. He then told someone else over the phone that all reservations are canceled at 9:30pm. Hotels.com says check in is available until 1am - The first room we received was either not cleaned or currently occupied (bed unmade, beer bottles around, TV on, toilet running) - Our second room had a broken door that did not secure correctly - Our third room had no towels and one of the TVs didn't work - There was no breakfast even though Hotels.com says there is a free breakfast - Our room wasn't cleaned/turned down once during our three night stay Overall, I was very disappointed with our stay, especially since it is a Comfort Inn hotel. I expected higher quality from a name brand hotel, and they really came up short in several easily addressable areas.

3 gece seyahat, 7 Tem 2021

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The room stink , the lobby even stink i would never stay here again!!

2 gece seyahat, 7 Tem 2021

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Bad customer service

They didn't have my room available said the hotel was sold out and didn't see my reservation. This hotel gave no help at all.

Dennis, 1 gece iş seyahati, 1 Tem 2021

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Don’t stay here !

Very disappointed. I paid for on-site parking and breakfast every morning but the parking was off site and cost extra. The breakfast was gone by 8:00 am and the service fesk didn’t seem to care about it. The first room we had wasn’t even air conditioned and the second room wasn’t much better. Very dissatisfied and disappointed! I would never go back or recommend this place

James, 2 gece seyahat, 30 Haz 2021

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Most of the lights wouldn't turn on, there was a huge wet spot outside of the bathroom that got worse, check in took almost 20 waiting in line, staff seemed stressed and understaffed, tv didn't work and repeated calls for help didn't yield a result (we ended up fixing it ourselves). Ice machine wasn't working due to construction, so we had to go to tje Subway next door for it. Will not stay here again.

Angela, 1 gece seyahat, 26 Haz 2021

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Don’t stay here, hotels.com should remove hotel

Hotels.com - Do not affiliate with this hotel. It is not suitable for guests and most definitely is not a 3 star rating. The photos on your website are deceiving as the exterior of the building doesn’t have signage but instead the sign of the old hotel - Brookshire. Check in with the manager was fine, but we soon found the issues as we exited the elevator on our floor. Doors do not lock, shower had black mold, hair in the bathroom, no toilet paper or towels, sticky floors, rusted out sinks. We were mainly concerned with the security and who had access to our floor as construction was happening on a number of different floors and other guests were using the hotel as apartment. Since door didn’t shut properly, weed smoke filled our room from neighbors which was not suitable for our kids. None of the listed amenities were available. Like basic stuff wasn’t available such as AC, towels, TP, ice etc. We didn’t stay long enough to see if breakfast was available as advertised but highly unlikely. Lots of potential if managed and fixed up, but this place in its current form should not be advertised or featured on your platforms as it’s false advertising. I could simply give the hotel a bad review, but hotels.com has a bunch of bad reviews on this place (mostly posted after we booked) and they’ve continued to keep the misleading advertising. We left at around 10pm to check-in elsewhere.

1 gece seyahat, 23 Haz 2021

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When I arrived at the hotel their computer system was down,So I had to wait a while, My room toilet was running would not flush,The shower water was not hot and the sink had water around the baseboard, The room that I paid for was not the room that I got.Not happy at all

Angela, 2 gece seyahat, 18 Haz 2021

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Horrible evetything

Kisha, 1 gece seyahat, 15 Haz 2021

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