KEIO PRELIA HOTEL SAPPORO

The hotel was clean and modern. The room size is probably average or slightly larger than the average hotel room in Japan (will fit tall people just enough). The location is really great--close to Sapporo JR station, and there are good eats around the hotel within walking distance.

The overall stay and experience. Breakfast was good, only one comment on rigidness. We had an early flight and request if they can pack the breakfast for us but were declined. As we are traveling with kids, we requested to just pack a few slices of bread but it was still rejected. As we are traveling with an infant, I have asked if it’s ok to pack a small portion of congee on one of our road trip day in a baby thermal I’ve brought as it’s not easy to find congee on the go. It was rejected. I understand breakfast are not for take away but I do think some flexibility can be practiced. The next hotel where I stayed, an international chain, did not have this issue. The experience was much better without having to worry on baby food every meal.

Perfect hotel for the ice festival. The onsen is a plus.

Close proximity to Sapporo Train Station and many restaurant nearby. Staff very nice, room splendid, clean, new, facilities very good. Love it.

There was a counter where staff help out with check in and check our but no more than that. Since they don’t speak English so well and no intention to help tourists with any travelling tips. My booking was 4 nights. On the second since snowing heavily I didn’t want to walk around and tried to seek help from the staff asking some advice where to go or how to join some local tours. So see if shuttle bus could pick up from hotel instead of walking in heavy snow to the JR station. But the staff seemed to have no clue. Even a superior staff tried to help but I was disappointed. They were likely no clue about tourist spots and I ended up just shopping around at Sapporo inside all the malls. And found out after the trips, there were actually many bus tours which I was not told. Wasted the last three days in Sapporo. This hotel sure have to Improve about their knowledge of tourist spots and train their staff in communication better with hotel guests!

Clean tidy hotel with plenty of amenities. Convenient and close to JR station

Convenient hotel close to JR station at 3 mins walk and the underground shopping areas. Hotel may feel like business traveller oriented but definitely also suitable for families. Room is clean and well maintained. Will stat again next time if I have a chance.

Close to JR Station. New. Good condition. Rooms are small.

Was near the JR Sapporo station which is good if your are staying a nite or two and just want to walk around. The room was nice and big

Over all is great.