Dingy bed linens, no toiletries, no toilet paper, no bath mats, no ice bucket or plastic glasses 2 water bottles in fridge from previous guests, then in the morning...breakfast was unacceptable... they only had waffle mix, maybe 4 Styrofoam cups, no coffee, no syrup, two forks, 3 spoons, a handfull of plates. I had to call customer service so that i coukd check out and so that the could get me syrup and coffee.