In the heart of Downtown Querétaro, Hotel Casa Once offers a tranquil retreat. Savor local cuisine for breakfast, unwind with a massage at the spa or lounge by the outdoor pool surrounded by lush gardens and sun loungers. Helpful staff are always on hand to assist with tour arrangements.
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
What's nearby
Plaza de Armas - 2 min walk - 0.2 km
Zenea Garden - 3 min walk - 0.3 km
Theater of the Republic - 5 min walk - 0.5 km
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
Alquimia Bar - 2 min walk
Pulquería Manceba - 4 min walk
La Xurería - 1 min walk
u:lala - 1 min walk
Gudwey - 2 min walk
About this property
Hotel Casa Once
When you stay at Hotel Casa Once, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–11:00 AM
Room service (limited hours)
Services
Front desk (limited hours)
Tour/ticket assistance
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Outdoor furniture
Colonial architecture
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
14 bathrooms
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro
Frequently asked questions
Does Hotel Casa Once offer free cancellation for a full refund?
Yes, Hotel Casa Once does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Once?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Casa Once?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Once?
Sorry, there's no onsite parking at Hotel Casa Once.
What are the check-in and check-out times at Hotel Casa Once?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Casa Once and nearby?
Hotel Casa Once has an outdoor pool and spa services, as well as a garden.
What's the area around Hotel Casa Once like?
Hotel Casa Once is in Downtown Querétaro, a short 14-minute walk from Aqueduct of Santiago de Querétaro and 3 minutes' walk from Plaza de Armas. Travelers say that the hotel is in a great location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Casa Once Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Location
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and made to order with a variety of options available. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Bed
Boutique hotel
Restaurant
Towns
Shopping center
Coffee
Reviews
Verified
10/10 Exceptional
Mar 13, 2026
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Ranka
Ranka, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Amazing staff, great location, perfect amenities.
Lorelle M
Lorelle M, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Charming hotel in historic district
Joe and Julie
Joe and Julie, 1-night trip
Verified
8/10 Very good
Dec 27, 2025
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Barbara
Barbara, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2025
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
yarong
yarong, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Brian
Brian, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Lovely hotel, wonderful staff, walkable location
Tashina
Tashina, 3-night trip
Verified
10/10 Exceptional
Dec 17, 2023
Great staff, enjoyed breakfast.
Leonardo
Leonardo, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Nice central location
Jose
Jose, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Monica
Monica, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2024
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
RIchard
RIchard, 3-night trip
Verified
10/10 Exceptional
Jan 11, 2025
Friendly manager & staff. Great location.
John
John, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Beautiful & serene within walking distance to market and good restaurants.
Wanda
Wanda, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2024
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Ilene
Ilene, 4-night trip
Verified
10/10 Exceptional
Mar 21, 2025
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Lindsay
Lindsay, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Everything was perfect, including the staff! 💞 Thank you for a wonderful stay!
The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed.
This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
danielle
danielle, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Luciana
Luciana, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Chamain
Chamain, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Beautiful, clean, quiet rooms located in a convenient location to walk everywhere and explore the historic quarter. The staff was so friendly and helpful. Breakfast was delicious! I wish we could have stayed longer!!
Valerie
Valerie, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2024
Edwardo and staff are amazing
Great courtyard and breakfast
Cute clean and felt like home
mervin
mervin, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2025
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Vicente
Vicente, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Jaime
Jaime, 3-night trip
Verified
10/10 Exceptional
Nov 12, 2023
excellent condition quiet and clean, staff really friendly and helpful.
Ana
Ana, 4-night trip
Verified
10/10 Exceptional
Mar 12, 2024
Great Place
very beautiful and quiet property in historic downtown Querétaro. The staff is very attentive and helpful. Would stay here again.
Wesley
Wesley, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.