We stayed for 5 days and during this time the floor in the toilet was not cleaned even once. I am not sure about the toilet as I always left that clean anyway. The room service was only making the bed ( straightening the top sheets not the bottom sheet or even touching the pillows at all), changing the towels and emptying the bins. We had a suite, so even though I made a point of leaving the rooms tidy, I would have expected them to have been cleaned a little. I even had to ask for toilet paper as that wasn’t replenished. The buffet breakfast, which we paid for with the room, was awful and I had to ask for the scramble egg and joghurt to be replenished every single morning. I would like to say that 2 of these days was during the hurricane and I would excuse the poor service then but not the other 3 days. The ice machines were also broken and we had to walk over to the other block to get some. I did mention this twice, but was told they were short staffed. We paid $1500 for the 5 days.