Park Central Hotel New York

beraber seyahat yaptığımız arkadaşım Hayriye Kurşun ve Kızı için İki tek yataklı 2 kişilik oda rezervasyonu yapılmış olmasına rağmen, odada oldukça dar çift kişilik olduğu söylenen tek yatak vardı. durum resepsiyon görevlisine iletildiğinde en uygun fiyatlı odayı istemiştiniz, yapacak birşey yok cevabı verilmiş. itiraz edilmesine ve otel yöneticisine de konu iletilmesine rağmen aynı cevap alınmış. 6 gece kalınan otelde ne yazık ki koşullar düzetilmemiştir. Diğer oda siparişimizde yine tek çift kişilik yatak vardı ancak büyüklüğü yeterliydi. Yine de 2 tek kişilik yatak talebi karşılanmamıştı. Özellikle 2 tek kişilik yatak talebi rezervasyonda yapılmış olmasına rağmen bunu sağlanmamış olması kabul edilemez. Bilginize,

Otel hoş. Ekip hoş. Temiz. Lokasyonu harika.

Harikaydı !

Asansör hizmeti berbat. Tamamen yetersiz havlu

Upon arrival, the bellman was quite rude and talked down to us. Left us at the curb and didn’t guide us to where we should go next. I informed the Check in person promptly and she dismissed it. We entered the “city view” room to see that it was just a view to the next building. No view at all. I paid extra for this so this was frustrating. We noticed the next morning that there was not actually a coffee maker as indicated on the amenities list. Also, the ac was not functional. The room was set to 65 yet the temp was 74 degrees through the entire night and we were very warm. It made it difficult to sleep comfortably. I informed the Manager in the morning. She said she would send someone up to inspect and would move us if they couldn’t fix it. I was not communicated with after this. Nobody knew anything once she left for the day. The room was again warm. We opened the window on the 11th floor, and had to suffer the sounds of sirens all night. I asked for ear plugs for us all. It helped a little. All in all, underwhelmed and not pleased about the service quality not the lack of comfort. Not the place to take a family.