6/10 İyi
27 Ocak 2025
Under New Ownership
It was a less than smooth operation at an old Doubletree!
This weekend trip in mid January was hindered by inconsistent key panel operations, (left out in cold and hallway several times), janitorial services unresponsive to towel request, and I'm sorry but I'd like to believe that a warm cup of coffee might be a simple service for everyone, not just those awake before 7am!
Plus, there's a need to charge $20 for a breakfast most include with stay? Too far.
This all pales to the biggest insult. With a check out time of 11 am on 1/27, I'm terrified to hear my door open. I raise up, irritatingly ask about check out being 11, no response, door just shuts. This is completely unacceptable. Run and I open the door to find nada and management who said they would look into it.
There was very little service of comfort and safety.
Hopefully things get better under new ownership.
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