Viceroy Washington DC

When you pay a little more for a hotel, you expect more from the room. And the Mason & Rook more than delivered! Modern huge room, large bathroom, big TV and clean and comfortable bed. And great location. All together made for a great stay.

Great location, very comfortable room. The only bad thing is the breakfast! It is not up to the hotel standard!

It’s tough because the hotel was under construction when I went. Knowing that, I understood there were certain amenities that I could not enjoy but I was ok with that. I also did not realize prior to my booking that DC does not allow rooftop access during the winter season. I must admit that I would not have likely booked at that particular hotel had i known about the construction and rooftop limitations. So I had to accept that prior to checking in. Honestly, from there, I was disappointed with the service I received and even minor issues with the room. It’s too long of a story to type but the blinds were broken, the light switch plate was not screwed in and one of the lamps did not work. There was also an issue with the reservation. I immediately went back down to let them know. While they were responsiv The troubling part

It is under construction so the restaurant & bar were closed. The room & location are nice.

The lobby and restaurant areas are undergoing renovation which will be finished late spring. However, other than a little extra walking due to detours the hotel was still pretty much functional.

the construction was

Great price! Very nice Hotel.

The hotel is currently under construction so there was no room service, hotel bar, etc. and I was woken up by the hammering next door. The new hotel should be done by June 1st. Other than that, the rooms were spacious and comfortable. Also the staff was lovely. Will try it again after the construction is complete.

This hotel is completely under construction. I got absolutely bamboozled staying here. Nowhere was I warned that I was walking into a construction site. The staff was nice and tried to accommodate but this was a terrible or experience. Doubt I’ll give it another try in summer 2020 when construction says it’s going to be completed. Bed was absolutely miserable and Pillows would have probably been more comfortable if they were filled with rocks. Horrible experience don’t waste you time or money here.

The good: great rooms, excellent shower and comfortable beds. Not so great: There’s an extensive renovation going on that wasn’t disclosed until after I had booked and paid. There is therefore no restaurant and no lobby. Probably the worst issue for me in this hotel is that they tell you WiFi and coffee in the morning (as well as a wine hour when most people are working) are complimentary but at check out you pay a “resort fee” to cover these for over 30 dollars a day. Expensive “free” coffee.