Here’s a detailed and honest review, completely unpaid:
Pros
• The hotel is stunning and perfect for Instagram photos.
• When I visited (late November), there was no seaweed.
• The beach sand is very soft and firm.
• most of the staff here were able to communicate in English quite well.
• The pizza, the grill BBQ by the pool, and the Italian restaurant were all delicious.
• If you’re on a short trip or not planning other activities, the water park inside the hotel is well-equipped and highly recommended.
• Visiting in November, it wasn’t overly crowded, and the overall atmosphere was peaceful.
• The hotel is just a 15-minute drive from the airport.
Cons
• Maintenance is lacking. For example, door handles, faucets, and toilet paper holders were rarely properly fixed—most were loose or crooked.
• Food at the restaurants takes a very long time to arrive. We waited over 40 minutes for our meal.
Club Member
• The Club Member exclusive lounge for check-in had too many people waiting, and we had to wait about 40 minutes.
• Better view.
• Breakfast at Shutters Beachside, a restaurant exclusive to Club Members, was chaotic. There were too many people, too few staff, and the food took a long time to arrive. However, the ocean view was absolutely stunning.
• Still, the price difference between regular rooms and Club Member rooms is small, so it doesn’t feel like a waste of money.