TRU By Hilton Crossett

We stayed at this hotel when we evacuated for Hurricane Ida. They went above and beyond to make sure everything was an excellent experience. When hotels.com messed up our reservation, Tabitha at the front desk was phenomenal. She was patience and understanding and made sure everything was taken care of even with the influx of people checking in because of the storm. Highly recommend this hotel and the staff was truly amazing. I never write reviews so that is saying a lot that I am writing this one. Thank you for treating us like family!

Clifton, 2 gece aile seyahati, 28 Ağu 2021

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Great stay

Room was clean and comfortable. Booked a room with a king bed-it was on the firm side. No carpet in our room, no odors, very roomy with very tall ceilings. Modern decor. Nice size shower with two shower heads, one was adjustable. Breakfast was decent. Scrambled eggs with toppings and hard boiled eggs, sausage and a waffle maker. There was also cereal, muffins and doughnuts. The price was good and we would definitely stay there again.

1 gece iş seyahati, 24 Ağu 2021

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Not pleased

I was pleased until my card was charged $250 because my husband was smoking in the room. I honestly didn't know it was a non smoking room. The clerk did not tell me that. $250 is a lot of money to say you charging a fee for smoking in the room. I paid less to stay in the room. The pool was closed, the guest above my room had children and they were jumping and bouncing till 1am. I had a funeral to go to that morning and had been driving pretty much all day. I was very tired. Not please to say the least. I should have at least had a courtesy call to tell me about the charge.

Jessica, 1 gece aile seyahati, 20 Ağu 2021

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Property was well maintained but eating is limited in the area and the snack area should include beer and wine if allowed.

1 gece arkadaş seyahati, 14 Tem 2021

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The facility was more basic than I expected for a Hilton facility. The breakfast was good. I have stayed at more economical motels that were just as good.

2 gece seyahat, 13 Tem 2021

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I love the friendly staff. I left my ring n the manager recovered it n put it up for me until i returned

1 gece arkadaş seyahati, 4 Tem 2021

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Dissatisfied customer

I was told and extra charge would be added to my card just in case something happen in the room, mind you the room I had was not clean it look like someone took a nap in the bed before we arrived. The bathroom shelf was broken off with 3 piece of it in the living area, trash bags of garbage in the hallways from 4 July 3pm till i Check out 5 July 9am No hot breakfast just pre wrapped bagels and cold cereals.

Kenneth, 1 gece aile seyahati, 4 Tem 2021

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Pricey but worth it

Our experience was amazing. I enjoyed the room and all of the amenities.

Christie, 1 gece aile seyahati, 3 Tem 2021

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We were traveling to a family reunion in Louisiana. Ended up stopping around 11pm to sleep, check in was fast, room was very clean and roomy.

Cassie, 1 gece aile seyahati, 10 Haz 2021

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The pool was closed out entire stay and that was the main reason I chose that hotel was for the pool. The first room we were in was extremely hot, and it could have been cleaner. The shower was not the cleanest and the floors were sticky. They moved us to another room, it was cleaner and bigger and it was cooler. We were going to stay an extra night but because the pool wasn’t in working order, we left and stayed somewhere else.

3 gece aile seyahati, 9 Haz 2021

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