InterContinental Medellin

Great

I had a great stay! Beautiful hotel and great breakfast! Well worth the money!

Great hotel just a small distance away from the busy Parque Lleras/Poblado (zona rosa) area, so very easy to get to there if you want to enjoy the restaurants and bars nearby. The hotel has taxis waiting at all times which are very clean with polite drivers, and these taxies charge the same rates as the local taxis without the hastle. Great bed in king beded room, lovely room but shows a lfew signs if age due to style/condition of some parts of the room and bathroom. A little lacking in providing tea/coffee and shampoo/shower gell, but housekeeping called every evening to check if anything was needed and they always brought anything I wanted. Shame they charge 10 times the local supermarket price for a bottle of water! Has a great pool and sunbathing area, just needs a few more sunbeds. No noise to be heard from neighboroung rooms or outside traffic noise, the latter you cannot avoid if you stay in the main areas of the city, so a big plus if you want peace and quiet.

The hotel itself was fine, but the entire purpose of a hotel is to provide a good night rest. This is where the Intercontinental failed, both night we stayed the room was WAY to hot for out comfort and we got little sleep. The first night, maintenance came to the room, he told us that even though we had the thermostat set to 18 degrees it would never go below 22. Apparently management sets the temp there. There was nothing wrong with the AC, it just was not allowed to cool further, the front desk offered to move us, but when I asked if those rooms cool below 22, they said no, so what would be the point. Also, who wants to move rooms at 3 am. Why bother putting thermostats in the rooms if they won’t allow it to be cooled.

The Hotel is very nice with great Swimming pool. The room is big and spacios. However, I found the bathroon not very confortable, and my shower did not work well. Only water from the moving cable came out and not from the shower on top.

Nice location, friendly and professional staff. Clean comfortable bed, quiet. Excellent buffet breakfast. Good variety of juices, fresh tropical fruits, breads, vegetables etc.etc. I highly recommend this nice hotel.

A great hotel. All staff very friendly, polite and especially respectful. Pool area is great and very well kept. Gym facilities are very spacious and organized. Bar breakfst is very complete and with lots of food options. Rooms are very clean and well mainatain daily by housekeeping. Will definetely comeback on my next trip to Medellin.

Great staff, very accommodating! Excellent service! Very good complementary breakfast!!

customer service is applalling, you have to repeatedly ask for coffee in the mrorning. The bar is supposed to stay open until 12 but the barman closes at 10pm.

Nice breakfast buffet, small rooms and cramped bathrooms. Housekeeping would remove towels without replacing them, but overall nice.