Friendly staff, the room with the pool was nice and the off shore beach picnic was lovely. The service around the pool area was poor for me. No service at all, you do have to get your own drink if you want one. It’s an all inclusive but don’t expect any drinks in your fridge such as water, sodas or beers. If you must have any of these drinks call the front desk for extra charge. If you like mimosas they do run out of champagne. If you like to drink beer they run out of it as well, so be prepared to expect the unexpected. Same goes for food, they have the shortest menu I have ever seen and they run out of what’s on the menu everyday. The property is a mosquito friendly zone. My body is completely covered with mosquito bites despite the effort of spraying the mosquito spray I had. The place is beautiful it sure needs improvement in a lot of areas. Shut out to Gina and the manager(sorry, I forgot your name) for being so nice and caring. Thank you!