Hyde Beach House Private Suites

This is the worst place to stay the elevators take hours to come

12 gece aile seyahati, 24 Mar 2021

Gerçek Expedia misafiri yorumu

Horrible Stay!

Our unit was rented via Miami Reservations which are unprofessional and horrible. Check in took almost one hour. Javier had to go check our unit before doing the check in, felt like I was doing a timeshare. Nicole was rude and unprofessional when I stated I had never had a check in process like this she immediately wanted to cancel my reservation. Glad all our convos are in text which seemed odd but glad it worked out that way. Javier checks me in has me sign a bunch of docs which you don’t get copies of either the paperwork was rushed and they wanted a cash security deposit. I’ve never heard of that! He showed me the unit and it was filthy fridge and freezer were disgusting, floors not swept or mopped, and bed linens were dirty. I mentioned it to him and he stated to call the front desk so I did. I decided to enjoy what was suppose to be a peaceful anniversary trip and not deal with Nicole that day and told her to have her manager call me. I am yet to get a call from him. They came to clean 2.5hrs later but according to nicole they went up there 5 minutes later. Needless to say our trip started off horrible. To add insult to injury I checked out Monday morning but on Tuesday morning Nicole starts to harass me accusing us of damaging a tv stand that we never touched. We supposedly scratch it then we broke it. Anyhow we didn’t damage it and leads me to conclude that’s why they want people to do cash deposits. Beware pretend you are renting a car and take pics of everything

Maria Sanchez, 3 gece seyahat, 19 Şub 2021

Gerçek Hotels.com misafiri yorumu

Definitely will back!

Amazing service from beginning to end!!!! Our room was exactly like the picture! Our view was peaceful and the beach access was a plus!!!

Tiffany, 4 gece seyahat, 9 Şub 2021

Gerçek Hotels.com misafiri yorumu

Must stay

Hyde was amazing. Staff was super friendly. Rooms were spacious, clean and really nice. I would definitely stay here again.

2 gece aile seyahati, 16 Oca 2021

Gerçek Hotels.com misafiri yorumu

Beautiful Resort and Amenities

I absolutely loved HYDE and the service was exquisite. I also enjoyed the amazing hun that they had on campus.

Jaime, 3 gece arkadaş seyahati, 10 Ara 2020

Gerçek Hotels.com misafiri yorumu

Very good Hotel! But they removed the deposit from me and did not return it because of all sorts of little things ((((((((

U, 3 gece aile seyahati, 23 Eki 2020

Gerçek Expedia misafiri yorumu

Over all the room was great

The elevators was a big issue took very very long and the Risk band process with security not so smooth

Carlos, 4 gece aile seyahati, 4 Eyl 2020

Gerçek Hotels.com misafiri yorumu

I had so much fun! And the hotel workers were so sweet and cool!

Yunet, 2 gece arkadaş seyahati, 8 Ağu 2020

Gerçek Hotels.com misafiri yorumu

This shouldn't be on this site

This was an odd experience and Unprofessional. The Host was pushing for a cash security deposit, which made us feel uncomfortable. The name on the room was under another person. If your room cards demagnetize you cant reset them with the Hotel. It also prevent you the use of the hotels amenities Your at the mercy of the condo owner. I'm a gold member on this booking site and I felt it was important to notify any future prospects.

Dimitrios, 4 gece aile seyahati, 2 Mar 2020

Gerçek Hotels.com misafiri yorumu

Me encanto el servicio y la atención con que tratan a sus huéspedes.

2 gece romantik seyahat, 9 Kas 2019

Gerçek Orbitz misafiri yorumu