We have stayed many times at the Adelphi as we are visiting to watch sports at Skidmore. The hotel has been under construction since ewe started going to Saratoga -
We had two double beds- 4th floor- we have started in this room on the second and third floor as well. We have never noticed how hard the beds are- despite being told they were not new beds - very hard!
The mini fridge got rid of the glass water bottles. And went with plastic Adelphi stickers water - please reconsider this- or at least allow a refillable water station in the hotel. Very visible was the dust on the ceiling in this room as well, I asked for them to clean it when we left at 11 am. However it was not taken care of when we returned later that evening. I did remind them at check out the next day, hoping that got cleaned. As you cannot open a window to allow fresh air in, making sure the room itself generates clean air should be a priority.
There are new game and fitness rooms- we visited at 1045 am on a Saturday, the game room was a mess- all the night before glasses cans etc were at each table. Leaving little desire to revisit that room for my daughter and I this trip.
The staff is always lovely, we enjoyed morriseys and the delicious sushi!!
Lastly we alway have received free parking- I was told that's a hotels.com perk, this time there was no perk, paying $45 when we could street park was a tad frustrating