Hotels location is really good, metro station is just infront it, room (deluxe) was fine but they gave us from end of the building. They dont think about that its your first time being in Madrid so we would give them good room etc. Rooms are silent, hotels generally silent even if its very busy. Personels generally smiling and helpful , About cleaning especially at the breakfast, when personels cleaning the tables they are swepping out all things onto the ground and people have to step all foods crumbs, it really uncomfortable condition.