The room and the view were outstanding. Check in was great, efficient even with huge crowds. Room service was prompt and phenomenal. Our refrigerator barely held my drinks that were cold when I put them in at slightly cool, so I did not trust the food we put in there and threw it away. This was check out day, so I reached into refrigerator and back area is frozen with layer of ice, so probably not circulating correctly according to my sister who is environmental health inspector. Minor inconvenience, however my biggest issue was valet.
I requested my car at 1050 am on the way down in the elevator knowing that it would probably be a wait due to busiest time of day. No problem, we have until 1 pm to be somewhere. 35 minutes later, double check wirh valet that my number was in, all good. 25 minutes after that I asked again. It is now after 12, I begged any of the valet gentleman to please get my car, I needed to go. “Got you” 15 minutes later, cannot find my car, several people have looked. Maybe we moved it after brought around. How is that possible? I was standing there the whole time, never left my car for me. Finally at approximately 1250, 2 hrs later I got my car. Barely made it on time to where I needed to be.