2/10 Kötü
30 Aralık 2024
Old and tired
We reserved a room (rm25) for one night, but unfortunately, we had to check out early. The mattress was quite old, and uncomfortable, lacking support; this seems like an easily addressed issue, and it suggests a lack of investment in the property's upkeep. The rest of the property is also dated and in need of modernization. The absence of an elevator, coupled with the lack of assistance in carrying our luggage up two flights of narrow stairs, was inconvenient. The property is very expensive considering its condition, though I suppose the location is its main advantage. I also requested that the $15.00 resort fee be waived upon checkout, but it was charged to my card; I hope for a refund. I'm unclear what services the resort fee covers, other than seemingly generating additional revenue. Not a great start to our holiday.
Mark
Mark, 1 gecelik seyahat
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