8/10 Çok İyi
29 Aralık 2024
Warm welcome as always with great concierge and front desk experience
The room was more worn than on previous visits and would bereft from fresh pair and wood polish on chairs etc.
The service during lunch was slow and disappointing. At one point we tried to order coffee in Portuguese but the waitress did not understand so we swiped to English but when asked for a traditional Portuguese liquor she did not know what it was and got confused… so we had coffee and left.
Breakfast was very good although could have been import the team had explained we could order certain hot food from the kitchen e.g. Eggs Benedict, omelette etc
Overall we will return we it’s convenient for family visits and hopefully things will have improved in team training
Michelle
Michelle, 2-gecelik iş seyahati
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