6/10 İyi
22 Aralık 2024
Thanksgiving Stay vs. CHRISTmas Stay
When we stayed there last month, it was AMAZING. The room and front desk (Lacie) was super nice. This time when we stayed, it was not as good. At check-in, my significant other paid and registered my mother-in-law's car for the 20th, and the front desk guy registered it for the 19th. The same guy also gave us pool bands. Later into our stay, we find out the indoor pool was closed. The TV's were outdated and were not compatible with the kids' electronics. The bathroom mirrors were a little tarnished, and the deck had some kind of hair smeared on the wall. We are local, but we book at PepperTree during the Thanksgiving and CHRISTmas season, because we are able to fit our whole family there, and the kids have multiple things to do. During these get togethers, I cook a meal for the enitre family. The kitchen last month was equipped with everything needed, but this one was not. I had to use a handheld can opener that did not even turn. The first day, the front desk guy sent a text asking how everything was going with the room. I told him it was not as nice as the month prior, but we will take it, and we never heard from him after that (Lacey checked in everyday from arrival to departure the time prior.) If you are staying in an up to date room, and Lacey is your front desk girl, you're golden. If your room is not up to date, and she is not your front desk girl, it's not going to be a heavenly stay.
CP
CP, 2-gecelik iş seyahati
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