Grand Hyatt Barcelona is undoubtedly one of the best hotel experiences I’ve ever had, even though my stay started with a small challenge. The first night, there was quite a bit of noise from the room above, which disturbed my sleep. When I mentioned this to the reception the next morning, they responded with incredible professionalism and kindness – I was immediately upgraded to a suite as compensation.
The suite was a dream. It was spacious, beautifully decorated, and had extra amenities that made my stay even more luxurious. The view from the suite was absolutely stunning, and I truly felt valued as a guest.
The hotel’s facilities are generally world-class, and I particularly enjoyed their spa, which is incredibly beautiful and modern – a true oasis of relaxation. However, it’s worth noting that access to the spa costs €35 per person per day, even for hotel guests. This came as a surprise, especially considering the high price of the stay. I had expected this luxury to be included. It would be fantastic if the spa became complimentary for guests or priced more reasonably – this would definitely enhance the overall value of the stay.
A special thank you goes to the staff, who made my stay extraordinary. They were amazing – always helpful and attentive. I’d like to send a big thank you to Javier and Florencia, who truly made a difference with their kindness and dedication. They made me feel like a valued guest from start to finish.