Universal’s Islands of Adventure - 16 min walk - 1.4 km
Universal’s Volcano Bay - 6 min drive - 4.4 km
Getting around
Orlando Intl. Airport (MCO) - 21 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
Orlando Sanford Intl. Airport (SFB) - 39 min drive
Orlando Station - 12 min drive
Winter Park Station - 20 min drive
Kissimmee Station - 22 min drive
Free theme park shuttle
Restaurants
MEN IN BLACK: Alien Attack - 11 min walk
Starbucks - 13 min walk
Voodoo Doughnut - 11 min walk
NBC Sports Grill & Brew - 10 min walk
Mel's Drive-In - 7 min walk
About this property
Universal’s Loews Portofino Bay Hotel
When you stay at Universal’s Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal CityWalk. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness center, and a theme park shuttle. Fellow travelers say great things about the helpful staff.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (USD 33 per night; includes in/out privileges)
Onsite valet parking (USD 42 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Offsite
Free theme park shuttle
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Waterslide
Free theme park shuttle
Early theme park entry
Express theme park tickets
Children's menu
Pool gate
Fence around the pool
Lifeguard on site
What to do
Shopping
Golfing nearby
Working away
Business center
Conference center (42000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Art gallery on site
Designer stores on site
Arcade/game room
3 spa tubs
Waterslide
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
Microwaves are available for USD 15 per night
Renovations and closures
The property will be renovating from July 28 2023 to March 15 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Covered self parking costs USD 33 per night with in/out privileges
Valet parking costs USD 42 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Frequently asked questions
Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal’s Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal’s Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal’s Loews Portofino Bay Hotel?
Yes. Self parking costs USD 33 per night. Valet parking costs USD 42 per night.
What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?
Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness center, as well as an arcade.
Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around Universal’s Loews Portofino Bay Hotel like?
Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 10 minutes' walk from Universal CityWalk.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Nov 16, 2024
Estelle
Estelle, 7-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 14, 2024
Darrell
Darrell, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Under construction
Hotel is under construction so many amenities are not available. Price should have been reduced due to the condition of the hotel. Our lake view room had scaffolding and a tarp covering the window. Courtyard was empty due to construction. Had to walk through construction area to get to the pool. Paid too much for this experience.
Eugene
Eugene, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Great place to stay for families. They are currently doing construction but it didn’t affect us too much!
Krissy
Krissy, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Josh
Josh, 5-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 16, 2024
Barry
Barry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Great room
It was an amazing experience. I would recommend it for any family.
Robin
Robin, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Elexenia
Elexenia, 3-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Didier
Didier, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2024
Excellent hotel. Breakfast option in club room less varied than before and no hot meat option, which would have been available during our previous stays in club rooms in the hotel. Renovations on-going but being done sensitively and had little impact on enjoyment of stay.
Verified traveler
14-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 24, 2024
Jaimin
Jaimin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Portofino has some construction going on, but the area was very clean and the beach pool is wonderful.
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great food, they should include breakfast
Jonaire
Jonaire, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Besides the construction that was going on we had a wonderful stay. The food at the onsite restaurants was high, recommend walking off property to other restaurants.
ALLEN
ALLEN, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Stayed in the Minions suite. Ground floor room. Very large rooms. With the kids beds big enough for an adult.
Hotel is getting work done. So half of the betel is covered in scaffolding. But it didn’t affect our room in the East wing.
Only down side was the food & drink price. We just fancied a light meal after being in the parks. The quick serve deli $35 for a standard size pizza. And wanting to charge $7.50 for water in your room.
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2024
Constuction Site and Terrible Service - AVOID
The hotel is a building site with construction noise from early morning until 5pm. Please do not waste your money here, service equally appalling and despite my complaints they really do not care offering to refund my parking as compensation for a $5K booking! Absolutely appalling customer service.
This was our 5th visit and will never stay at a Loews property again.
Mathew
Mathew, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Myungseok
Myungseok, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2024
The outside work only affected us minimally until the last day when I was trying to watch tv and they were on a scaffold right outside my window making all kinds of noise.
Jacqueline
Jacqueline, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
The boat ride to universal was convenient and nice. The staff was very helpful and nice
Summer
Summer, 3-night family trip
Verified CheapTickets guest review
6/10 Good
Jul 1, 2024
Dois dias sem arrumação no quarto mesmo estando com um quarto CLUB
Adriana
Adriana, 4-night trip
Verified Expedia guest review
6/10 Good
Jun 22, 2024
This Resort was more like a regular hotel. I would recommend not staying until construction is done. The Hard Rock Resort is a better fit if you have teens. The building seemed old and carpets were worn and old as well. However, it was a nice place to come back to after a day at other resorts and Park Days.