The staff was always helpful and responsive. The condition of the room's furniture was as expected given the low price. However, the cleanliness was subpar. We found several bugs during our stay, floor was dirty. They sprayed bug poison when requested, and tried to clean the room, but it wasn't up to normal cleanliness expectations. In addition to that, there seem to be several people living there, not just passing through, they stay outside and sit in chairs at the front of their room. It didn't feel unsafe, but was close to it. The surrounding area is nice, and it's only a short walk to the Metro. Breakfast as expected, only a couple things like muffins and nutrition bars, but had coffee and hot water for tea.