Our room doesn't have a closet. I’ve never stayed at a hotel without a closet. Also, we were put in a dungeon. Our room is under the stairs and our window opens up to a wall with another window. It's pretty depressing. Lastly, and least important, no one ever serviced our room, and we needed clean towels.
Oh, and the door! To close it and get it to lock, we had to pull with both hands, as hard as we could. To close it from the inside, I had to ram it with my shoulder.