No perks, no upgrades, no special treatment to platinum members. No possibility of extending my stay at the front desk.
Rough, tuff, hard core receptionist. Laughed on us when we asked to extend the stay keeping Hotels.com price.
Fun fact, it was the same price.
Disappointed I ended finding half price in a web site called Super.com.
This is what I call anti-luxury treatment.
Summary:
Instead win, win, win
Marriott lost, Hotels.com lost, I lost (poor experience).