Gassim Otelleri

"I have been over than 17 countries so far, never observed that kind of awful service and staff. Housekeeping mindset is completely reversed. When DND is on, they prefer to enter to the room. When DND is off, nobody visits… I stayed totally 11 nights, had to use my mobile data due to extremely low wifi signal. Everyday I had to discuss with reception about 2 bottles of complimentary water and wait at least more than 1 hour. Last incident, they couldn’t find my last laundry despite already informed after narrow to escape my flight… However Mr. Ahmad, FO Manager is a professional and gentle person, thanks for his presence. He was the only one supports and able to emphasize… Next time I’ll prefer to stay a desert tent instead of that facility, sure."