8/10 Çok İyi
16 Mayıs 2025
Good, but frustrated
The Hampton Inn in Cúcuta is good. The service provided by the staff is also good. The breakfast was very good. But, we had a very unpleasant problem in the bathroom. The shower door wouldn't close, that is, there was no lock on the door, and the first day my husband went to take a shower, the entire bathroom flooded. Since it was night, the next morning I asked the receptionist to fix the door.
But unfortunately they didn't do anything. I had to ask the maid every day to give me extra bath mats to prevent everything from getting wet or flooded.
I was very frustrated, because in my country, USA, I always stay at this hotel chain and have never had any problems. I hope that now, with this review, they can take action.
Rosemary
Rosemary, 4 gecelik seyahat
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