4/10 İdare Eder
9 Haziran 2025
Avoid this Hyatt Place!
One star … Do not recommend.
To start, I notified them well in advance that I would be a very late check in. When I arrived, all of their systems were down and they could not see what rooms were available. The maintenance supervisor had an antiquated handheld device that did show them a room that was available. They could not provide my room keys though. Walked me down the dark corridor to my room on the first floor.
The room smelled like smoke and was stale. The carpet had a huge stain in the middle and the wallpaper in the bathroom was peeling and bubbling. The mattress had an unknown stain on the side.
The air conditioning was intermittent as well. Hot at night and frigid when I was not in the room.
Apparently you need to request housekeeping. I was told on the second day, that it was every other day, and so I requested it. I never received any housekeeping during my entire stay of 5 days. I went daily to the rude desk clerks to beg for two towels and some room coffee.
The pool was absolutely filthy and unwelcoming. Actual dirt was in the bottom of the pool.
The breakfast was laughable. Stale food and old fruit. I did not wish to become ill, so I only went there on my first day to check it out. Hard pass.
The staff hardly acknowledged you, even to check on your stay as you were walking through the lobby.
Deborah
Deborah, 4 gecelik seyahat
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