I recently stayed at the Melia Caribe Resort in Punta Cana, and unfortunately, it was a disappointing experience overall.
Arrival and Check-In: Upon arrival, we quickly learned that the resort often reduces rates for local guests on weekends, resulting in overcrowding. This made it difficult to enjoy the facilities, with long wait times for seating in dining areas and a frustrating lack of utensils.
Room Experience: My family of four was assigned a room with just one full-size bed and one twin bed. Despite notifying guest services immediately, we didn’t receive a rollaway bed until 1 AM, leaving our exhausted kids to sleep on chairs. The tight sleeping arrangements were less than ideal for a family vacation.
HVAC Issues: We also faced HVAC problems multiple nights, forcing us to sleep in a stuffy, hot room until maintenance could address the issue. This added to our overall discomfort during the stay.
Amenities and Services: The influx of guests on weekends made it impossible to enjoy the resort’s amenities. We spent significant time waiting for maintenance to resolve issues, including a stuck safe, rather than relaxing and enjoying our vacation.
Midweek Experience: From Monday to Thursday, the resort was much more enjoyable, and we were able to have a good time. However, by Friday noon, a new wave of guests arrived, leading to another loss of the enjoyable atmosphere we had experienced earlier in the week.
Conclusion: I wouldn’t recommend this resort.
