6/10 İyi
8 Mayıs 2025
Great location, some hiccups
My hotel stay started off pretty good. Arrived and checked in with no issue and placed my card down for incidental charges (resort fee etc). I chose the hotel for it's location in proximity to where my conference was so it was perfect. Room was VERY small but very clean and well appointed. My issue was that the television did not work. There were no channels and nothing was on the television.. just screen saver. Upon calling the next night someone attempted to correct the issue, but they had no understanding of how to program my television because it was being phased out.
When someone came, they tried some trouble shooting and it worked for about 30 seconds after they left then it went blank again. I was not asked if I wanted to move rooms with a working television and that was kind of disheartening. And it took a very long time for someone to come when I did call. I had to even cancel the call a couple of times because it was taking so long.
I hope they resolve the tv issue going forward or at least make sure they staff is well versed in how to troubleshoot.
Jason
Jason, 2-gecelik iş seyahati
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