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Palm Garden Lodge

2.5 star property
Nyayumba beach hotel with spa and outdoor pool

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Photo gallery for Palm Garden Lodge

Garden
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom | Bed sheets
Lobby
Front of property
Family Apartment | Living area
Nestled in a lush garden, Palm Garden Lodge offers the perfect blend of serenity and excitement. Enjoy local cuisine for breakfast, unwind at the outdoor pool or indulge in some pampering at Palm Spa. With free WiFi, barbecue grills and luggage storage available to guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)

Room options

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Outdoor pool

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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.6 out of 10, Good, 4 reviews
The price is $170
includes taxes & fees
$144 per night
Feb 10 - Feb 11
Nirvana Heights Hotel
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About the neighborhood

Map
Lake shore, Nyayumba, Rubavu

What's nearby

  • Nyamyumba Hot Springs - 11 min drive
  • Rwanda Tourism University College - 20 min drive
  • Université Libre de Kigali - 21 min drive
  • Parc National des Virunga - 27 min drive
  • Gisenyi Beach - 47 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Caritas Hotel - ‬21 min drive
  • ‪The New Tam Tam - ‬18 min drive
  • ‪Migano Cafe - ‬17 min drive
  • ‪Salt and Pepper Restaurant - ‬22 min drive
  • ‪Serena Restaurant - ‬19 min drive

About this property

Palm Garden Lodge

Palm Garden Lodge is a great choice for your beach stay in Nyayumba. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in spa services at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a terrace and a garden.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Grab bar near toilet

Room amenities

Home comfort

  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Frequently asked questions

Is there a pool at Palm Garden Lodge?

Yes, there's an outdoor pool.

Are pets allowed at Palm Garden Lodge?

Sorry, pets aren't allowed.

Is parking offered on site at Palm Garden Lodge?

Yes, there's free self parking.

Is airport shuttle service offered by Palm Garden Lodge?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Palm Garden Lodge?

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM. Check-out time is 10:30 AM.

What is there to do at Palm Garden Lodge and nearby?

Palm Garden Lodge has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Palm Garden Lodge?

Yes, there's an onsite restaurant.

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Un personnel très serviable et un service irréprochable
RICHARD, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
RICHARD, 1-night romance trip
Verified Hotels.com guest review