6/10 İyi
20 Mayıs 2025
A Big Miss and Overpriced
We stayed for our son's Purdue graduation weekend. Most hotels around the area were triple their normal price and this one wasn't any exception. The room, bed linens, and
towels were clean. The comfort of the bed was okay. However, the bathroom pocket door wouldn't latch properly. I got locked in and no phone to call for help. The latch was caught on the wall plate. Thankfully my husband came back to the room and helped me. It could've been worse if I was staying by myself! I called the front desk to report the problem.The young women advised us management was aware of this issue, it's all the rooms, and is looking to replace them eventually. I asked if maintenance could least look at our since I got locked in?! I was told it wasn't possible, then repeating what she said before. We weren't offered for management to contact us, a different room to switch to, or even a small discount on this room, since the door was broken. Also, check-in they had a beautiful balloon decoration in the center/main dining room. (I'm horribly allergic to latex balloons) It caused me to have a breathing reaction, resulting in me running out the front door I couldn't finish checking us into our room. My husband took over while I stood outside taking a inhaler treatment. We told them why...nothing was done or said. We couldn't even partake in the morning breakfast after what we just paid for the room.(the balloons being in there) Nice gesture for Purdue grads by the hotel, but maybe use mylar only.
Renee
Renee, 1-gecelik aile seyahati
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