I recently stayed at a hotel in Sunway, and here's my take on the experience:
The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car.
However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here.
Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days.
Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.
