Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
24/7 front desk
Gym
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Pool bar
Room service
Airport shuttle
Terrace
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Garden
The current price is $127
$127
includes taxes & fees
$103 per night
Feb 26 - Feb 27
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
301 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
377 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite with terrace and city view
Junior Suite with terrace and city view
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
377 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Double Room Single Use
Double Room Single Use
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
301 sq ft
Sleeps 1
1 Double Bed
View all photos for Double room with balcony
Double room with balcony
Highlights
Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
258 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed
View all photos for Double room with terrace and city view
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 9 min walk
Central Square - 10 min walk
Mamitas Beach - 12 min walk
Playa del Carmen Main Beach - 13 min walk
Playa del Carmen Maritime Terminal - 3 min drive
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
Airport shuttle (surcharge)
Restaurants
Don Sirloin - 2 min walk
La Ceiba de la 30 - 1 min walk
Vips - 2 min walk
Nativo - 1 min walk
Tortas Santa Fe - 2 min walk
About this property
HM Playa del Carmen
HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.
Languages
English, German, Spanish
At a glance
Hotel size
91 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite valet parking
Onsite parking limited
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Horse riding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
50-cm plasma TV
Cable TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen
Frequently asked questions
Does HM Playa del Carmen offer free cancellation for a full refund?
Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at HM Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Playa del Carmen?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by HM Playa del Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.
Is there an onsite casino at HM Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at HM Playa del Carmen and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near HM Playa del Carmen?
Yes, there's an onsite restaurant.
What's the area around HM Playa del Carmen like?
HM Playa del Carmen is a short 9-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach. Travelers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
HM Playa del Carmen Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 23, 2025
Few blocks from 5th ave
Great location and friendly staff.
Lee
Lee, 8-night trip
8/10 Very good
Nov 13, 2024
Stayed a couple nights, pool was nice. Close to a lot of restaurants and 5th ave but not loud.
Ranbir
Ranbir, 2-night trip
10/10 Exceptional
Oct 1, 2024
Friendly hotel beautiful hotel totally worth it
Guillermo
Guillermo, 5-night trip
8/10 Very good
Oct 15, 2024
It was nice, a bit far from the Quinta but walkable
Kimberly
10/10 Exceptional
Oct 14, 2024
Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet.
jacquelinne
jacquelinne, 3-night trip
10/10 Exceptional
Sep 25, 2024
Very nice place. The service was good and we had a lovely stay at HM
Karoline
Karoline, 3-night trip
10/10 Exceptional
Oct 18, 2024
We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
Doga
Doga, 3-night trip
10/10 Exceptional
May 28, 2024
Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
Gabriela
Gabriela, 5-night trip
10/10 Exceptional
Sep 21, 2024
Excellent staff and clean. Perfect location to esplore the beach and town. Yiu can immerse in the community. Our group of six felt safe walking as early 4am and a night in town until 1am.
Karla Patricia Cordova de
Karla Patricia Cordova de, 3-night trip
8/10 Very good
Nov 25, 2024
There are a lot of restaurants nearby that are walking distance. The room was modernly decorated however underneath the bed was filthy and so was the space between the bed and the headboard. The staff were very helpful. I do wish that staff would join reception without being told especially when there are queues. I did enjoy my stay and the room pictures on Expedia matched the appearance in person
Veronica
Veronica, 7-night trip
10/10 Exceptional
Aug 25, 2024
Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
Monica
Monica, 2-night trip
10/10 Exceptional
Apr 30, 2024
Great facilities and services, especially towel service, parking and breakfast
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jun 6, 2024
Very nice and simple hotel, really recommend room with balcony facing front of the hotel
Jovanni
Jovanni, 4-night trip
10/10 Exceptional
Aug 14, 2024
Beautiful garden courtyard with pool and bar. Clean and spacious rooms that were quiet. The staff were very nice and accommodating. Price was reasonable and I would choose to stay here again when in Playa del Carmen.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Sep 24, 2024
Genial
Abel cruz
Abel cruz, 4-night trip
8/10 Very good
Sep 10, 2024
It was ok, wifi is not really good in the rooms
Grant L
Grant L, 2-night trip
10/10 Exceptional
Jun 8, 2024
nice and quite place
Gerardo
Gerardo, 4-night trip
10/10 Exceptional
Nov 26, 2023
Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
Orlando
Orlando, 4-night trip
10/10 Exceptional
Feb 21, 2023
Really great pool area and wonderful breakfast for the price.
Claire
Claire, 2-night trip
10/10 Exceptional
May 3, 2023
Great place to stay. Great location, good amenities, nice breakfast and wonderful pool aerea.
Maria
Maria, 2-night trip
10/10 Exceptional
Oct 25, 2023
This is the second time we stay there and we loved it.
Diana
Diana, 6-night trip
10/10 Exceptional
Feb 28, 2024
Very friendly staff & clean.
Marybel
Marybel, 4-night trip
8/10 Very good
Jul 25, 2024
Excellent breakfast included! Nice offerings. Attentive staff!
Short walk to shopping mall 5th Avenand the beach.ue
Elinor
Elinor, 5-night trip
10/10 Exceptional
Oct 28, 2023
Great little hotel, friendly attentive staff, good drinks and serene atmosphere.
Deanna
Deanna, 6-night trip
8/10 Very good
Apr 19, 2024
My favorite things were the breakfast & the pool. The staff was very helpful & nice.