HM Playa del Carmen

4.0 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for HM Playa del Carmen

Outdoor pool, sun loungers
Reception
Junior Suite with terrace and city view | Terrace/patio
Junior Suite with terrace and city view | View from room
Lobby sitting area
Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is $127
includes taxes & fees
$103 per night
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

Double room with balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double room with terrace and city view

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

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About the neighborhood

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 9 min walk
  • Central Square - 10 min walk
  • Mamitas Beach - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Nativo - ‬1 min walk
  • ‪Tortas Santa Fe - ‬2 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite valet parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?

Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HM Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at HM Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HM Playa del Carmen?

Yes, there's free valet parking. Parking spots may be limited.

Is airport shuttle service offered by HM Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at HM Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.

Is there an onsite casino at HM Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at HM Playa del Carmen and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near HM Playa del Carmen?

Yes, there's an onsite restaurant.

What's the area around HM Playa del Carmen like?

HM Playa del Carmen is a short 9-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach. Travelers love the hotel's prime location.

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HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Few blocks from 5th ave
Great location and friendly staff.
Lee, 8-night trip

8/10 Very good

Stayed a couple nights, pool was nice. Close to a lot of restaurants and 5th ave but not loud.
Ranbir, 2-night trip

10/10 Exceptional

Friendly hotel beautiful hotel totally worth it
Guillermo, 5-night trip

8/10 Very good

It was nice, a bit far from the Quinta but walkable

10/10 Exceptional

Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet.
jacquelinne, 3-night trip

10/10 Exceptional

Very nice place. The service was good and we had a lovely stay at HM
Karoline, 3-night trip

10/10 Exceptional

We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
Doga, 3-night trip

10/10 Exceptional

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
Gabriela, 5-night trip

10/10 Exceptional

Excellent staff and clean. Perfect location to esplore the beach and town. Yiu can immerse in the community. Our group of six felt safe walking as early 4am and a night in town until 1am.
Karla Patricia Cordova de, 3-night trip

8/10 Very good

There are a lot of restaurants nearby that are walking distance. The room was modernly decorated however underneath the bed was filthy and so was the space between the bed and the headboard. The staff were very helpful. I do wish that staff would join reception without being told especially when there are queues. I did enjoy my stay and the room pictures on Expedia matched the appearance in person
Veronica, 7-night trip

10/10 Exceptional

Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
Monica, 2-night trip

10/10 Exceptional

Great facilities and services, especially towel service, parking and breakfast
Thomas, 2-night trip

10/10 Exceptional

Very nice and simple hotel, really recommend room with balcony facing front of the hotel
Jovanni, 4-night trip

10/10 Exceptional

Beautiful garden courtyard with pool and bar. Clean and spacious rooms that were quiet. The staff were very nice and accommodating. Price was reasonable and I would choose to stay here again when in Playa del Carmen.
Elizabeth, 2-night trip

10/10 Exceptional

Genial
Abel cruz, 4-night trip

8/10 Very good

It was ok, wifi is not really good in the rooms
Grant L, 2-night trip

10/10 Exceptional

nice and quite place
Gerardo, 4-night trip

10/10 Exceptional

Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
Orlando, 4-night trip

10/10 Exceptional

Really great pool area and wonderful breakfast for the price.
Claire, 2-night trip

10/10 Exceptional

Great place to stay. Great location, good amenities, nice breakfast and wonderful pool aerea.
Maria, 2-night trip

10/10 Exceptional

This is the second time we stay there and we loved it.
Diana, 6-night trip

10/10 Exceptional

Very friendly staff & clean.
Marybel, 4-night trip

8/10 Very good

Excellent breakfast included! Nice offerings. Attentive staff! Short walk to shopping mall 5th Avenand the beach.ue
Elinor, 5-night trip

10/10 Exceptional

Great little hotel, friendly attentive staff, good drinks and serene atmosphere.
Deanna, 6-night trip

8/10 Very good

My favorite things were the breakfast & the pool. The staff was very helpful & nice.
Maria Cristina Hernandez, 5-night trip