2/10 Kötü
17 Nisan 2025
Absolutely terrible!!!
The room didn’t appear to have been swept and was dirty. After the first few days it became apparent that they were not providing any housekeeping services during our stay. There were 2 towels in the room, on the 4th day we requested fresh towels and asked for washcloths. We were told that they could not provide fresh linens due to their dryer not working. The guest laundry had 5 working dryers (I know this because I did laundry while I was there). The guest laundry was located directly across the hall from the hotel laundry so I’m not really sure why they couldn’t take the linens across the hall to dry them, definitely was just laziness! At some point during our stay they started posted signs around the hotel stating that they no longer had housekeeping services. On our last night I set a bag of trash in the hallway that had been bagged up in our room but had never been picked up for days. At 8:30 the next morning we were rudely awakened to banging on the door and then a hotel employee entered the room asking if this was a bag of trash in the hallway. We told her that it was trash and we had put it there because we didn’t know what to do with it. She continued to scream at us and tell us that it needed to go to the dumpster out back to which I replied “I’m not housekeeping”. I slammed the door and flipped the security lock, she immediately tried to re-enter room and screamed that she was calling the police to have us thrown out for not taking our trash out, they never came.
Jacqueline
Jacqueline, 4-gecelik aile seyahati
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