4/10 İdare Eder
16 Nisan 2026
We had booked a club room which was not ready at the time of check in. It took hotel 2 hours to get our room ready. The room was dated and one could easily see corners with dust n much accumulated. Request for room change and even enquired for room upgrade. The hotel front desk team wasn’t keen to assist. Told us that the next room upgrade is worth 11k plus taxes. Whereas, we had received an email from hotel 15 mins prior offering upgrade at 8k which front desk refused to entertain.
Had left our room at 7pm and it took housekeeping around 5 hours to notice the sign at 1am. Ofcourse that was late.
Restaurant staff and food was much more efficient and very nice food. Can’t complain.
Didn’t feel welcomed overall.
Vikrant
Vikrant, 1-gecelik aile seyahati
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