Polynesian Shores

I happened to check in on a Sunday and there was no one there. The office was closed but there was an envelope with my name on it attached to the inside of the office screen door. When I left on Monday, it was a holiday so again, there was no one there. I dropped the key in the key drop. I never saw any staff the whole time I was there. (only one day). Very nice unit. Lots of other friendly guests. Had a great time and saw turtles on the beach next door. The were about 5 ft long.

Just ok

great place, wonderful view, all very good, one thing missing for the place is the air conditioning, because the place is very hot and airless is very complicated, I would go back if I had air conditioning! because sleeping in the heat is not good. but only that!

The property was very nice. Kitchen was very well equipped, the grounds were well maintained, pool was clean, etc. It was all self service (you check yourself in and out, no housekeeping, etc... basically like an airbnb). There were basically four things, none of which were deal breakers, that stopped me from giving a perfect score: Laundry room required quarters, but no quarter machine was available. Notes said you could get quarters from the office, but no one was in there whenever we checked. No air conditioning. It stayed very hot until late at night. A broken sprinkler outside our bedroom would shoot a jet of water 30 feet in the air and crash down again, sounding like a storm around midnight every night. Since we had the windows open to try and keep the room cooler, it ended up being very loud and waking us up. And finally, the shower, even at max heat never got above lukewarm (and wasn't very consistent at this temperature either). These things aside, it was a great place to stay. Lots of local activities and good places to eat nearby. I would certainly return.

We were surprised with nice welcome/hospitality gifts when we got to our room. There were also good-sized beach/pool towels provided for use (no need to use the smaller bath towels). The property is very nice & clean. Evenings are quiet--good for rest & relaxation. The kitchen had what we needed. Nice view of the ocean from our room, too! I would stay there again.

I love the place love the view ..they really had everything you need it there .only problem is that they need to understand that we also have kids and hard to sometime keep 5 kids quiet .the people on the bottom were really rude .but I love the place

Great property. Spectacular views of the ocean. Got an upgrade to 3 bedrooms free of charge. Only downside is there’s no air conditioning and it’s really humid. Might be ok in winter or rainy season, but some days during summer the area is hotter than a few miles north in Napili. For me that’s the only downside. If you love the hot humid weather and want spectacular views this is the property for you.

Good

When we booked this condo we were led to believe that there is maid service. There is not. There is also no air conditioning. It was 95 degrees every day. Our condo was cute and newly remodeled and just steps from the beach. But the beach is down a steep drop and is only lava rock. No sand.

Arrived and had to wait outside over 40 minutes because of a “mixup” with my rental...there was never anyone at the office...a late checkout would have been nice to make up for their mistake, but I was denied that as well...staff seems to be on different track and no one knows what’s going on at the property. The place itself was clean and spacious. The view from our balcony was great.